Thirsty Cat Fountains has the best customer service! We bought a Thirsty Cat fountain a few years ago and our cats loved it– they *hated* a plastic fountain we got at the pet store and never used it, but couldn’t get enough of the Thirsty Cat. After a few years, when our fountain developed a problem, we wrote to Thirsty Cat, and their responsiveness has been amazing, seriously the best service we have ever received and far more that we would have expected. They stand behind their products and our new fountain is a beautiful, high-quality piece our cats love. These fountains are worth the investment!!
Rachel & Rhea