This is my fourth fountain from Thirsty Cat Fountains! And the quality and customer service is top-notch as always. I ordered the piazza fountain as it’s higher up for my arthritic cat, and as indicated in the photo, he loves drinking from the top of the piazza. The glaze and workmanship is even more beautiful in person, and incredibly easy to clean and maintain. Jackie and her staff went above and beyond for me when my package got lost, calling our post offices and setting up a claim. This personalized customer service is by far the best I’ve ever experienced. Thank you so much! I just LOVE this fountain and this company!